Showroom pickup
Many products are available for same-day or next-day pickup. Please call before making the trip so we can confirm availability for your specific items.
Delivery & Pickup
Choose showroom pickup or local delivery for your renovation order. Contact our team to confirm availability, timing and the delivery fee for your address.
Delivery fees
Rates below are based on your distance from Vanity Centre and your order value before tax.
| Distance from showroom | Order value before tax | Delivery fee |
|---|---|---|
| Within 50 km | Less than $500 | $100 |
| Within 50 km | Over $500 | $50 |
| 50–100 km | Less than $1,500 | $200 |
| 50–100 km | Over $1,500 | Free |
| 100–150 km | Minimum $2,000 | $400 |
Exclusions apply. Large tile and flooring orders may incur additional delivery fees. Please confirm your delivery fee with our showroom, including orders at the listed value or distance boundaries.
Before your delivery
Our standard service is delivery to the accessible front entrance. The team unloads your order but does not enter your home or condo building.
- Keep the route clear and accessible by dolly, including any steps.
- Arrange parking for the delivery van.
- Have someone available to receive and sign for your order.
- Arrange any help you need to move the products inside after delivery.
Delivery questions
Where will you leave my order?
For houses, delivery is to the accessible front door. For condos and apartments, delivery is to the accessible building entrance—not your suite. Our team does not enter the building. Once the items have been unloaded at the entrance, you are responsible for moving them inside.
Can I change my delivery date?
You can reschedule up to 48 hours before your scheduled delivery. Additional fees apply to changes made within 48 hours of the delivery date.
What if no one is available to receive the delivery?
Someone must be available to receive and sign for your order. If no one is available, delivery will be rescheduled and an additional fee will apply.
Do I need to help unload?
Our delivery team unloads the truck and places the products at the accessible front entrance. You are responsible for the products and for moving them from that point.
Let’s plan your pickup or delivery
Have your product details, delivery address and preferred timing ready. We’ll help confirm availability and the next steps.