Refund policy

Pricing
Pricing is subject to change. Pricing is dependent on the overall order, the quantity of items and availability.

Sale or Customized Products
Sale or discounted items are final sale and not eligible for returns, exchanges or credits. Customized products such as countertops, or modified products such as countertops with additional holes drilled, are final sale and not eligible for returns, exchanges or credits.

Inspection of Products
All products must be inspected upon pick-up or delivery. Do not accept or sign for damaged products.
Flooring and tile should be inspected before installation. Claims for damaged items must be submitted same day.

Once installed, products cannot be returned or exchanged.

Returns
We strive to provide exemplary customer service to all of our customers. We value each customer's experience and strive to make sure they are satisfied.
For your return to be accepted we require the item to be returned in its original packaging, unopened along with the original receipt within 7 days of purchase. A restocking fee of 25% to 75% may be applied. Any refunds can only be credited back to the original payment method.
Shipping and delivery fees are nonrefundable.

Exchanges
An exchange can be made up to 10 days of your original purchase. For your exchange to be accepted we require the item to be returned in its original packaging, along with the original receipt. A restocking fee of 25% to 75% will be applied.

Items will not be eligible for exchange if the following apply:
Scratched or broken
Missing the original receipt
Missing or having damaged the original packaging
Shows signs that item has been previously installed